
Lettings Manager
Lettings Office
If you are thinking of renting your property out, we would be delighted to assist you. Please contact the Lettings team on 01483 405222 or use the form on this page, to book a no-obligation initial meeting.
Lettings Manager
Lettings Office
Senior Lettings Negotiator
Lettings Office
Property Manager
Lettings Office
Associate
Lettings Office
With nearly 100 years’ combined experience in lettings and property management, plus our in-depth local knowledge, we are well placed to advise you on every aspect of letting a property.
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When letting your property, it is vital to choose a professional and established letting agent. At Chantries & Pewleys, we take great pride in offering straightforward, honest advice. We are here for the long term and our success relies on our reputation. We are dedicated to delivering an exceptional, efficient and responsive service in which you can trust. You can have confidence when using Chantries & Pewleys, your local experts. Based in our town centre office and working alongside the sales teams in our three offices, our rental properties are marketed with the same care and attention as our sales properties. We offer a choice of services for landlords to suit your management needs.
The rental market fluctuates like any other, with seasonal bursts of activity. Excellent local schools mean many parents will look to rent in a certain catchment area to get children enrolled for the new academic year. Along with the influx of students to the area over the summer who will attend the University of Surrey, this is a very active time for the lettings market.
We understand the peaks and troughs in activity and can advise when is the best time to market your property with a view to starting a tenancy that will give you the best chance of a regular re-let without void periods over the quieter times of the year. We will give you a realistic, up-to-date rental valuation that allows you to accurately calculate your annual rental income and return on your investment. Request a Valuation.
People choose Chantries & Pewleys because they trust that our lettings service will meet their expectations. We will maximise your property’s potential with advice on cleaning, styling and decoration, followed by professional photography and floorplans. We can also oversee any refurbishment works on your behalf if the property is not local to you. For a more in-depth package to get your property to the market, please enquire about our ready to rent service.
Finding you the right tenant is our main objective. We work hard to match our registered tenants with a property that will be suitable to all parties. We accompany every viewing, allowing us to present your property in a more relaxed atmosphere and to meet the prospective tenants and give you our professional opinion on their suitability, following the viewing. We carry out extensive referencing checks on your prospective tenant to ensure they are both financially and personally suitable to you, this includes both an employment reference and previous landlord checks.
Our management service is broken down into three levels: fully managed, rent collect and tenant find. Here is an overview of what is included:
Fully managed | Rent collect | Tenant find | |
---|---|---|---|
Rental valuation | ✓ | ✓ | ✓ |
Advertising / Marketing | ✓ | ✓ | ✓ |
Tenant introduction | ✓ | ✓ | ✓ |
Preparation of tenancy agreement | ✓ | ✓ | |
Liasing with landlords mortgages | ✓ | ✓ | |
Reference checks | ✓ | ✓ | |
Organise inventory and check in | ✓ | ✓ | |
Rent collection | ✓ | ✓ | |
Organisation of gas safe certificate | ✓ | ||
Deposit registration with the DPS | ✓ | ||
Utility companies transfer of contracts | ✓ | ||
Regular inspections | ✓ | ||
Co-ordinating repairs | ✓ | ||
Full itinerary and inspection at end of tenancy | ✓ |
For more information, please see our Landlord Fees below.
Many first time landlords may not be aware of the legal requirements when it comes to letting a property. Our ready to rent service will ensure you have all the required compliance documents in order to safely and legally rent your property. This includes organising an EPC, gas safety certificate and electrical test as well as having the property cleaned to a tenancy standard and inspected by a professional to check the wiring is safe and there are no potential hazards. For more information on this service, please contact us.
Sole Agency: 10% +VAT (12% inclusive of VAT) On this level of service, we will:
Sole Agency: 10% +VAT (12% inclusive of VAT) On this level of service, we will:
Sole Agency: 13% +VAT (15.6% inclusive of VAT) On this level of service, we will:
For a full break down of our services and fee please see our Terms of Business Here
New assured shorthold tenancies (ASTs) signed on or after 1 June 2019
Holding Deposit (per tenancy) — One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year) — Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Security Deposit (per tenancy. Rent of £50,000 or over per year) — Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s) Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant’s Request) — £50 (Inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant’s Request) — £50 (Inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant’s Request) Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy
Referencing & set up fee: £400.00 plus vat (£480.00inc vat)
Second applicant if applicable: £100.00 plus vat (£120.00inc vat)
Guarantor if applicable: £100.00 plus vat (£120.00inc vat)
Renewal fee: £100.00 plus vat (£120.00inc vat)
Early Termination (Tenant’s Request) Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy
Check in fee: 1 weeks rent plus vat
Deposit if tenant has a pet: 2 months’ rent
Lost Key(s) or other Security Device(s) Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for the time taken replacing lost key(s) or other security device(s).
The Property Redress Scheme is a new, straightforward and easy-to-use consumer redress (ombudsman) scheme for Property Agents and Professionals.
The main purposes of the Property Redress Scheme are to allow Agents to comply with their legal requirement to be a member of a Government-authorised consumer redress scheme and to settle or resolve complaints made by consumers against members.
As a member, we benefit from a simple three-stage process to resolve the complaint:
The Property Redress Scheme has appointed an independent Advisory Council consisting of industry experts who will both guide and scrutinise the work of the Property Redress Scheme.
The PRS is authorised by the Department for Communities and Local Government to offer redress to Lettings and Property Management Agents and the National Trading Standards Estate Agency Team (formally the OFT) to offer redress to Estate Agents. The Property Redress Scheme is a trading name of HF Resolution Ltd which is a wholly owned subsidiary of HFIS PLC.